Privacy Policy
Last updated: 25 July 2026
1. What we collect
When you make a booking we collect your name, email address, phone number, driver's licence details, and payment information. We also collect basic usage data such as pages visited and search queries to improve our service.
2. How we use your information
We use your information to process bookings, verify your identity and driving eligibility, provide customer support, send booking confirmations and reminders, and comply with our legal obligations.
3. Payment security
Payments are processed by PCI-DSS compliant payment providers. Rovera does not store your full card number on our servers.
4. Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate (such as payment processors and insurers), or where required by law, such as with police or toll authorities in relation to infringements.
5. Cookies and analytics
We use cookies to keep you signed in, remember your preferences, and understand how the site is used. You can disable cookies in your browser, though some features may not work as intended.
6. Data retention
We keep booking records for seven years to meet tax and legal requirements. Other personal information is retained only as long as needed for the purposes described in this policy.
7. Your rights
You may request access to, correction of, or deletion of your personal information at any time. We will respond within 30 days. Australian users have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be notified on this page with an updated revision date.
9. Contact us
For privacy questions or requests, contact our support team via the Help Centre. Our team is available 24/7.